Help and advice
Quick answers on getting started with AquaSafe and looking after your hot tub.
Which product should I buy first?
Start with the Water Care Pack for a full 90-day cycle, or the 30 Day Trial Pack if you'd like to try it first.
Can I use AquaSafe 90 in an inflatable spa?
No. The Water Care Pack and 30 Day Trial Pack are not suitable for inflatable spas.
How long does a treatment last?
AquaSafe 90 is designed to care for your water for up to 90 days. After that, simply start the cycle again.
What should I do each week?
Add Natural Spa Clarifier and rinse your filter. The HydroComb makes that quick, cleaning a whole filter in as little as five minutes.
How often should I deep clean my filter?
Every five to six weeks, using a soak in Filter Cleaner.
Do I need Scale Defence?
Ultimate Spa Scale Defence is especially useful in hard water areas. One bottle lasts 16 weeks.
Should I still test my water?
Yes, testing is an easy way to keep an eye on things. The Water Care Pack includes test strips, and you can buy Bacteria Test Strips separately.
How do I use my discount code?
Copy FIRST20 using the button on this page and enter it in the discount box at the aquastate.com checkout.
Where are orders sold from?
Orders are placed and fulfilled through aquastate.com. See the refund policy and terms of service for details, or check delivery options at checkout.
Still not sure? Get in touch.